30 May 2018
At the very beginning of 2017, a fire strikes at a car manufacturer tier 2 supplier’s plant in Central Europe.
The supplied parts concerned are: dashboard skins with different levels of finishing, door panels, cup holders, central ventilation vent, glove box, etc.
Immediately, an obvious solution comes to mind as these parts are also manufactured in other European sites: Slovakia, Czech Republic and Germany. Unfortunately, the volumes were too low for a car manufacturer production.
Faced with the risk of having to shut down the production line for some very popular models, the car manufacturer turned to our teams for a solution.
The models concerned are also marketed in China, which meant that it was possible to have exactly the same type of parts as used in European production. the parts thus had to be supplied from the Chinese site in Ningbo, near Shanghai.
However, some parts needed an adaptation to European market: for instance, the panel skins had to be transited via the European sites to stitch the colors offered on the European market.
Besides, another problem appeared and not the least: it was the week of the Chinese New Year... All of the airports and customs posts were closed, except in Shanghai, which was running a minimum service - 2 hours a day.
Our experts team immediately set up a crisis cell coordinated from France. They were responsible for ensuring the liaison between all GEFCO business lines in different countries (China, Germany and France) and GEFCO HQ site, as well as the client at the other side.
An air flow was thus put in place from Shanghai and Wuhan (China) to Frankfurt (Germany) and Paris (France) according to the part types so as to supply the tier 1 suppliers and the supplier’s sites. Part of volumes was delivered by Rail from May 2017.
Collaboration above all:
car parts transported