Supporting our customers in the control and optimisation of their global supply chain in an increasingly complex and uncertain world: Luc Nadal, Chairman of the GEFCO Management Board, sets out the GEFCO Group's mission and outlines the roadmap for 2020.
How are manufacturers' logistics problems evolving?
In an increasingly complex world, competitiveness and risk control are key to the challenges facing our global customers. They thus require ever-greater reliability, ever-greater flexibility and ever-greater affinity from their logistics providers. In concrete terms, they ask us to guarantee the security and continuity of their supply chain at an international level, to design multimodal transport plans that are increasingly competitive, and to demonstrate extensive knowledge of their sector and their specific needs.
What responses can the GEFCO teams provide?
Our expertise in logistics engineering, our worldwide coverage and the integration of all of the supply chain business lines and expertise are the foundations of our tailor-made responses, with solutions designed specifically for each project. The standards that we develop aim to ensure the operational quality of our services, for all assignments throughout the world. The visibility of shipments is an important factor for our customers: we have created interfaces between our information systems and theirs, in order to provide them with real-time information feedback. Finally, we have adapted our organisation in order to better anticipate manufacturers' expectations: our sales teams are segmented by market and each project is managed by a dedicated point of contact.
What is GEFCO's growth strategy?
GEFCO's ambition as a global logistics integrator is to make itself a world leader in industrial logistics. That is the focus of our geographic and sectoral diversification. We are dedicating greater resources to enriching our transport offer, with the opening of new rail corridors, the most prominent of which crosses Eurasia. At the same time we are stepping up our international development: between 2013 and 2014, four new subsidiaries were opened in Mexico, Croatia, Dubai and most recently in Algeria. The development of our activities in Russia and Central Asia is also a priority: our strong presence in these regions is something that sets us apart and something which we are eager to promote.
At the same time we are enhancing our range of solutions and expertise; We want to simplify our customers' logistics challenges as far as possible through comprehensive handling of their flows, engineering and reporting.
Focused on value creation for our customers, in order to enhance their competitiveness, we are committed to a sustainable process of continued improvement, driven by the men and women of GEFCO, the expectations of industrial professionals, and the progress of our information systems.
How does your automotive expertise help you in your diversification strategy?
The automotive supply chain is extremely complex: you have to know how to control component flows originating from different parts of the world and manage both "just in time" and synchronised flows. This acquired expertise in the automotive sector allows us to meet the challenges of industrial professionals operating at global level. We extend our expertise in 4PL engineering to all of the sectors in the industry.
Your vision of the Group for 2020?
Our aim is to double our turnover by 2020 by accelerating our geographical and sectoral diversification, including through external growth. When I think about GEFCO in 2020, I see a resolutely customer centric Group, that is innovative in terms of its offers and its information systems. I also see a responsible actor, with strong values and which is concerned about making its responsibility approach a reality through constructive actions for the sector, its businesses and its environment. Its geographic and sectoral diversification has ensured it a place in the TOP 10 European logistics integrators in terms of turnover. Its objective is unchanged: always seeking to improve the support that it provides to its customers, and optimising their logistics chains through the continued improvement of its five business lines and its level of service.